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Give and Take in Communication

I’m inquiring into a culture of give-and-take, especially as it relates to giving and receiving feedback. At Dorrier Underwood, we intentionally generate a culture of feedback out of a commitment to our big goals. After all, high performance teams need feedback in...

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Managing Time and the Power of Choice

When I was a young mother, I learned that if my son wanted attention, I could try to ignore him and spend the next hour with him talking, pulling on me, crying, and getting into things he shouldn’t, or I could give him my undivided attention for five or 10 minutes,...

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Teenage grandson: leadership guru, by Nancy Dorrier

My grandson, Phillip, 16, and I just returned from a vacation in California.      He was the last of the grandchildren to go on “a Nana trip,” and we planned the trip with the redwoods in mind. I was happy he hadn't aged out of spending time with his grandmother.    ...

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Existence, by Jane Smith

It was Saturday, my typical run-errands day. My list included groceries, a bolt, and a tube of caulk that Phil needed to move the towel holder, which is turning into quite a project. And, oh yeah, a new hair brush from Sally’s Beauty Supply, not on the list but...

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Bats in the Bedroom, by Laura Neff

It was about 11:00 p.m. when I heard my husband Robert hollar, “WOAH!!!” from the bedroom. I could tell this was a hollar that signaled, “HELP NEEDED, NOW,” versus an exclamation produced by seeing something cool on his iPad. Sure enough, as I leapt down the stairs...

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How Transformation Lasts, by Nancy Dorrier

Making transformation last or letting it go and then starting over An opening for love was present in Congress after the shooting at the baseball field where Republican Congress people and staff were practicing for their game against the Democrats.  At the Capitol and...

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Transparency, by Carol Orndorff

I often hear from people on the leadership team of one client that their boss (call him “Fred”) is not very “transparent” with them.  Lack of transparency is easy to complain about when people feel like they don’t know what’s going on or they’re concerned that they...

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Raising the Bar, by Ginny Brien

Having a big vision is a mixed blessing. For one thing, the bigger the vision, the more likely Integrity is on its way out. Growing up, I heard a lot about "doing business on a handshake," which meant honorable people kept their word to each other even without a...

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Caring as a Business Strategy, by Nancy Dorrier

Doug came out in the hall from the lunch buffet at the fancy hotel where we were leading a program and said, “I have to tell you something.”  He had tears in his eyes.  He had been tearing up already while leading this program for “Acme Manufacturing” executives. ...

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How to Move Things Forward, by Doug McVadon

Forwarding the Action means empowering others to succinctly address the matter at hand so the next thing can happen. Fundamentally, forwarding the action often means knowing when to shut up. That is a “big ask” of the average human being! I was going over a Vision...

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