Got Mistakes? Cleaning Up Matters.

Got Mistakes? Cleaning Up Matters.

Standing before the computer screen that serves as a cash register in the self-service lane at my local Kroger. ¬†Modern tills are more data managers than anything else. The idea of a cash box long pushed aside by a card-carrying society that doesn’t really know...
Listening Generously

Listening Generously

I was committed to listening generously going into the meeting with the Senior Human Resources team for a large retail company. They were so glad to see us and had their chairs arranged just so, crescent-shaped so everyone could see. I was genuinely interested in how...
Walking in the morning

Walking in the morning

I walked today. My habit, when weather and work permits, is to walk outside.¬†Out the door at 6:00 AM. I walk on the sidewalk, winding like a ribbon through my neighborhood, and pass each neighbor’s house at a brisk pace. Watching out for cracks and uneven places...