Transparency

I often hear from people on the leadership team of one client that their boss (call him “Fred”) is not very “transparent” with them.  Lack of transparency is easy to complain about when people feel like they don’t know what’s going on or they’re concerned that...

Breaking the rules

A couple of weeks ago I happened to catch the tail end of The Rachel Maddow Show. She ended the show as she always does….”Stay tuned for The Last Word with Lawrence O’Donnell.  Tonight he returns from his three months of battling back from his accident and he has...

The Trim Tab of My Listening

Do you know you don’t listen….? I have examples of times you asked about the very thing someone just said. And you interrupt! I always thought of myself as a good listener. People tell me that, and they also say I hear things most people don’t hear……..so what was...